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May 30, 2017
How to fix "No Connection" error on MT4 and MT5 trading platform?
If your MT4 or MT5 trading platform shows"No Connection" error as below, that means your platform isn't connected to correct server and not getting any price quotes. To fix this error, please re-login to your trading account to se...
May 30, 2017
My MT4 & MT5 shows garbled(corrupted) unreadable characters. How can I fix this to a normal language?
If your MT4 or MT5 trading platform shows garbled/corrupted language like below, then it means that your PC isn't capable of reading the language on the platform. To solve this issue, you may need to change the "Language setting" ...
May 30, 2017
How to change the Language setting on MT4 and MT5 trading platform?
If your MT4 or MT5 trading platform displays some language you don't know, then you can change it to your language on the platform. To do that, please go to "View"→"Languages" and select the language you prefer. *If the platform is...
May 30, 2017
There was a delay on executing orders on MT4. Why did that happen and How to fix this problem?
Through MT4 and MT5 trading platforms, all your orders should be executed instantly at the existing market price 24/5. Although all your orders should be executed instantly, there are some cases that cause "Delays" on executing orders...
May 30, 2017
Are MT4 and MT5 trading platform free to use? How much are the cost?
There is no cost for downloading(and installing) or using MetaTrader4 and MetaTrader5 trading platforms on any devices. It is also absolutely free to open Demo accounts on these trading platforms to try out. Normally, it is even fr...
May 29, 2017
My MT4 price chart isn't updating. Why is it stopped and How to fix this error?
If a price chart isn't responding, as in not updating the new price quotes, the problem can be solved by checking out the followings. Check the Market Watch See the "Market Watch" window and see if any of the price is changing. ...
May 29, 2017
How to fix this "Waiting for Update" error on MT4 and MT5 trading platform?
If you are seeing the error message "Waiting for update" on the screen of MT4 or MT5 as below, that means your MT4/MT5 platform is not getting any price quotes on the chart. To resolve the issue, please try the followings: 1. Hol...
May 29, 2017
What is the time zone of MT4 and MT5 trading platforms?
The trading server on both MT4 and MT5 trading platforms are fixed to: GMT+2 and GMT+3 during Summer Time in NY The time doesn't follow specific country's time though, it follows the "Market Closing Time of NY Exchange Market". As...
May 29, 2017
How to add more Trading Servers in the list on MT4 or MT5?
In case, you are not using the MT4 or MT5 provided by your broker or the platform isn't recently updated, often you won't find the "Trading Server" in the drop-down list when you login to your account. In this case, you can add mo...
May 29, 2017
How to solve the "Invalid Account" error on MT4 and MT5 trading platform?
If you see an error message "Invalid Account" at the bottom left corner of your MT4 or MT5 as below, then you might have typed wrong "Login Credentials" to login. To resolve this problem, please go to "File"→"Login to Trade Accoun...
FAQs Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools