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January 15, 2018
How to open IC Markets Forex account of MT4, MT5 and cTrader?
How to activate/verify my trading accounts with IC Markets?
January 6, 2018
Can I submit documents written in other languages than English?
In general IFC Markets accepts the documents in any language. But they reserve the right to request documents in English or a notarized translation of them. Please make sure you specify your address which can be associated with any of...
December 29, 2017
Why do I need to submit documents to verify my accounts? What happens if I don't?
After authorizing your profile you will be able to perform bank card deposits and bank wire withdrawals. Profile authorization also provides you with additional security of your personal data and access to your trading accounts manag...
December 1, 2017
How long it takes to open & verify my MT4 accounts?
Once you upload all your documents, it can take up to 20 minutes during working hours to 24 hours to verify your profile. What to do if none of your bills are in your name? If your (utility) bills are not in your name, you can sen...
December 1, 2017
I get an error while trying to upload my documents. What should I do?
If you continue receiving error, please check the following before uploading: That the size of your document does not exceed 25MB. That the file is in one of the following formats: gif, jpg, tiff, png, doc, docx and pdf. If th...
November 30, 2017
What documents are required by FXTM to open an account?
How to complete the identity verification process for my MT4 accounts?
November 29, 2017
What is Appropriate Test? Why I need to provide information about my investment knowledge and trading experience?
FXGiants runs an appropriateness test in order to evaluate whether Forex and CFDs are appropriate products for your profile. Although, this procedure and other verification steps are required only once per client. Thus, once you are d...
November 25, 2017
How can I verify my MT4 accounts? What is the procedure?
Account verification is easy and simple. Just provide a scanned copy of a valid ID or passport and a proof of residence. You can verify your account via Personal Cabinet -> Account settings -> Verify account. It usually takes 72 ho...
November 21, 2017
Why does FX brokers need my identification information and documents?
Online FX & CFD brokers utilize a variety of systems to confirm the identity of their clients, if they are unable to verify the client’s identity, they would request more information in order to complete the verification process. The...
November 21, 2017
Can I submit documents(ID & POA) in other languages other than English?
That shouldn't be a problem in most cases, as XM has a variety of languages speakers within the support team and would be able to translate most foreign languages. However, they do reserve the right to request any further information ...
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