Support

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Recent FAQs

LiteFinance, When LiteForex's office is opened? and the market hours on MT4 and MT5?

The client support and financial services operate Monday to Friday, from 9 a.m. till 6 p.m. (GMT+2). Technical support service and trading operations group work 24 hours from 00:00, Monday, to 23:59, Friday (time of the server, see. p...

RFXT, How does a FX Broker protects its investors?

Royal is committed to practicing a clean business model which includes only accepting clients and funds that adhere to strict Anti-Money Laundering conditions. All clients are cross checked on both an Operations and Compliance level ...

Markets.com, How can check Open Positions and Closed Positions?

You can view the details of your Open Positions directly below the trading instrument. The direction of your trades, Trading Volume, Entry Price and current Profit/Loss will also be listed. Traders with multiple Open Positions usin...

How can I see(find) the financial instruments on Markets.com's trading platforms?

Markets.com offers you the opportunity to trade with the world’s most traded CFDs using Instruments such as Shares, Currencies, Indices, Bonds, ETFs and Commodities, totaling more than 2000 instruments. To search for an Instrument: ...

EverFX, Must I already have Investment Experience to trade Forex online?

You needn’t be experienced already to start trading with EVERFX because they offer education to help every beginner enhance their knowledge. Open a real account and get one-on-one training from their trading experts; you can also star...

Are my Funds and Personal Information safe with EverFX?

As a CySEC regulated broker, they have taken all the measures necessary to keep your funds safe because they care about your experience with them. Clients’ funds are held in separate accounts from the company’s funds, which means that...

FBS, How do I perform research on Forex market? With what methods?

Research comes in many different forms from the FBS community and can be related to technical analysis, fundamental news, opinions drawn from market events including Geo-political and breaking news that affects market prices and trend di...

Traders Trust, Can I trade/order over the phone? I can't connect to my account on MT4 platform.

In case of technical failure of the trading platform/Internet, if you wish to execute a position, then you may contact them on: 00357 25 207085 or 00357 25 207000. You will need to provide your account number, name and the order numbe...

Trade360, Can I trade FX using my smartphone/tablet?

For mobile phones, you can download the Trade360 app from Google PlayStore or the App Store. There isn't an app for tablets at the moment though, Trade360 is working hard at bringing the Trade360 app to more platforms. For now, you...

I don't understand the meaning of some words on Trade360's Live Feed.

Trade360's Live Feed displays Crowd-created events, generated automatically by a sophisticated algorithm which identifies the Crowd behaviors that Traders should take into account when making their trading decisions. The Live Feed is ...