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February 2, 2016
What is the available withdrawal methods? I used several deposit methods for my XM account.
In XM, Credit/Debit card withdrawal is prior to the any other withdrawal methods. If you have used your credit/debit card for deposit, the fund will go back to your card up to the deposit amount. Then, you are able to choose differ...
February 2, 2016
There is no slippage in XM Demo account, why is that?
You need to take account of the difference between Demo and Live MT4 accounts. There is no slippage in Demo accounts. This is because demo accounts do not replicate market conditions and all orders are executed at the exact price i...
February 2, 2016
What is different between XM Demo and Live account?
Demo and Live accounts have same features and spreads(trading commissions). Although there are two big differences between them. 1. No Slippage Since Demo accounts do not replicate market conditions(Liquidity, trading volume etc...
February 2, 2016
Can I use EAs(trading robots) on XM MT4/MT5 accounts?
Yes, there is no restrictions on using EAs and trading programs for XM trading account. You can trade with any trading methods with XM, for both manual and automated trading. XM may set a limitation on high leverage(1:1000) if a tr...
February 2, 2016
I get 'trade disabled' error messages in XM MT4/MT5. how can I solve this problem?
Understanding the "Trade Disabled Error" in MT4 Trading Platform: Causes and Solutions For those familiar with trading on the MetaTrader 4 (MT4) platform, encountering a "trade disabled" error message is not an uncommon occurrence. Th...
February 2, 2016
How can I trade all the currency pairs and CFDs in XM MT4?
When you first time open up a MT4, you will see only 8 symbols in there. To display all the symbols, in the "Market Watch", right click on it and select "Show All". You will see all the available instruments. If a symbol is gra...
February 2, 2016
In the 'Market Watch' in XM MT4, some symbols are grayed out. Why is that?
If you are logged into an account correctly and see some symbols grayed out in the "Market Watch", these symbols are not available for trading. Please right click in the "Market Watch", and click "Show All". Then you will see all t...
February 2, 2016
Can I change the time in the XM MT4 platform?
No, you can not change the time in MT4 trading platform. The time of the MT4 is always set to GMT+2(GMT+3 for summer time). Server time 00:00 is adjusted to the closing time of the NY market's closing time. This is to avoid some ca...
February 1, 2016
How do I check the Ask(Buy) price in XM MT4 chart.
The price showed in the MT4 charts are Bid(Sell) price by default. To show up the Ask(Buy) price line in the chart, please follow the below instruction. 1, Right click in the MT4 chart and select "Properties". 2, Click the "...
February 1, 2016
Why my positions open above the price line in the chart with XM?
A MT4 chart shows only Sell price(Bid price) by default. That is the price you need to check when you open a sell position(Short position). If Buy position(Long position), it will be executed at the price above the Sell price. The ...
FAQs Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools