November 14, 2017

Exclusive Interview to FBS's representative about their Business and Traders

FBS Interview

We threw 11 questions to FBS so we can know more of their business.

We, Hercules Finance interviewed FBS directly about their business and work environment, just to know how FBS intends to carry business and what they think of its investors and workers.

Hope the interview helps you get to know more about FBS!

Here are the 11 questions and answers!

1. Tell us about your brokerage firm & its service.

FBS is an international brokerage house providing top quality financial and investment services all over the world.

We base our work on transparency, honesty and professionalism.

FBS is the fastest growing Forex company with 120 countries of presence, more than 5 000 000 traders and 130 000 partners. Our work has been distinguished by numerous international awards.

Besides the most moneymaking and safest trading conditions we provide various promotions, bonuses and contests with guaranteed prizes and offer an IB program with gainful conditions .

2. What is your work/roll in the broker?

I am in charge of developing our business in Japan and making trading process with us for Japanese people pleasant and professional.

I am responsible for discovering new ways of development and marketing opportunities for FBS with strong understanding of the Japanese cultural features and mentality.

And what is more, I serve as a liaison between FBS and our VIP clients and partners, ensuring excellent customer service and client satisfaction.

3. How is your office and working staffs?

Our headquarter office is located in the famous Saint Petersburg, Russia. However, we have offices all over the World from Thailand to Egypt.

Our dedicated team of young and ambitious highly educated and experienced professionals constantly works on the development and enhancement of FBS services.

We are an international team with more than 300 people who speak almost 20 languages. All our team members speak fluently at least two languages and have experience of studying and living abroad.

FBS Customer support team and Financial department work 24 hours 7 days per week because our mission is to provide traders with the highest service level.

4. How many traders/investors are registered with your firm?

We an international broker company with more than 5 000 000 loyal and active traders from 120 countries.

5. Are they happy with your service?

With most of our traders and partners we have long-lasting business relations and happy to know that they are satisfied with our services. They attend our grand events, participate in our contests, keep in touch with our team and even visit our offices.

Our doors are always open to them! We value our relationships and do care about our clients’ recommendations.

We regularly make surveys or call them personally to know what services we can develop or introduce in order to meet their expectations and needs.

There is nothing more important than to see our traders’ happy smiling faces and to read their grateful feedbacks.

6. What are the main Advantages/merits of your firm’s service?

  1. The biggest leverage 1:3000
  2. Free VPS
  3. No initial deposits needed
  4. Low spreads
  5. Fast execution
  6. MT4 and MT5 platforms are available
  7. Free insurance of deposits
  8. Professional and friendly support team that speaks Japanese
  9. Personal Japanese-speaking manager for Partners and VIP-traders
  10. Regular news and analytics in Japanese
  11. Various bonuses and contests with guaranteed prizes (Welcome bonus $123, 100% Bonus, extra $500 for Partners) and promotions (A lot of Apples, Get a Car from FBS, FBS Pro etc.)

7. Are there any Disadvantages/demerits of your firm’s service?

We wish we could have staff that speak all countries’ languages we have the presence in.

We grow so fast, that sometimes hiring reliable and experienced staff takes us even more time than to develop the region.

Now we communicate in 17 languages and we expect new international team members.

8. Why traders should choose you as their FX broker?

Trading with FBS means to deal with a trustworthy and honest broker, that guarantees its traders the best transparent trading conditions and provides with the highest service level with individual approach.

FBS is an international team of ambitious and experienced professionals with strong business acumen that is devoted to their company!

Even if you do not know how to trade, our friendly and professional team will educate and assist you with all the way to you successful and profitable cooperation with us.

9. For what types of traders/investors, is your service suited for? and Why?

Our service is suited either for amateur of for seasoned traders. Even if you do not know how to trade, our friendly and professional team will educate and assist you with all the way to lead you the successful and profitable outcome.

To provide the best customer experience our company organizes regular free educational webinars, seminars and special events all over the World, providing our traders with training materials, cutting-edge trading technologies and the latest strategies on the Forex Market.

All meetings take place in a family like atmosphere. For our Japanese clients we publish daily analytical articles and news and plan to held webinars weekly.

10. What do you think we should do in order to make profits in FX & CFD investment?

Trading on Forex and making profit is not only all about luck and experience.

We strongly believe, it is about choosing a reliable broker that provides you the transparent trading conditions and services and cares about your success and loyalty!

11. Any last message for our readers?

Once you open an account in FBS, you become a member of the huge international family.

Remember, FBS is always by your side!

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