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June 19, 2017
How to change the Personal Information registered with Yadix?
In order to change your Personal Details/Information registered, you need to contact your Account Manager to request. Through Yadix's client portal, you can only: Change the residential address Change the password for your cli...
May 29, 2017
How to solve the "Invalid Account" error on MT4 and MT5 trading platform?
If you see an error message "Invalid Account" at the bottom left corner of your MT4 or MT5 as below, then you might have typed wrong "Login Credentials" to login. To resolve this problem, please go to "File"→"Login to Trade Accoun...
May 26, 2017
How to change or reset the Password of FBS MT4 and MT5 live accounts?
If you have forgotten the password for your "Live Accounts" on both MT4 and MT5, you can reset it from FBS's Personal Area(Client Portal). Please follow the instructions below. 1. Login to FBS's Personal Area. 2. Click on the "Accou...
May 25, 2017
How to change the Confirmation Method of FBS from Email to SMS message?
As a Confirmation method with FBS, you can choose either "Email" or "SMS message", and the default setting is "Email". This "Confirmation Method" is used when FBS needs to confirm your requests such as chancing password, making withdr...
May 24, 2017
How to reset or recover the password for FBS's Personal Area? I have lost it.
You can recover or reset your password of FBS's Personal area as long as you know the "Email Address" of yours. Please follow the instructions below to reset the password. 1. Go to the Login page of FBS's Personal Area. 2. Click on ...
May 22, 2017
I forgot my "Code Word" of FBS. How to change or recover it?
Unfortunately, the "Code Word" you have set with FBS cannot be changed. *You can change the PIN code with FBS by following the instructions specified here. You can not recover or change it, but all you can do is view the "secret ques...
May 22, 2017
I forgot the PIN code of FBS. How can I recover or reset the PIN code?
If you have forgotten your "PIN code", you will need to login to FBS's Personal Area and send a request to reset it. To do that, please follow the instructions below. 1. Login to FBS's Personal Area 2. Go to "PIN-code recovery" se...
April 29, 2017
What if I cannot submit documents to XM to verify my accounts? What happens now?
Every licensed & regulated Online FX broker requires the same types of documents to verify your accounts. In case, you are not able to verify your accounts because you cannot acquire a proper ID or POA(Proof of Address) for yourse...
April 28, 2017
I cannot login to XM MT5 platform. How to resolve this issue?
In order to login to XM MetaTrader5 Trading Platform, you will first need to have a "MT5 account"(live or demo) of XM, and then use the "Login Credentials" provided by XM to login to the MT5 platform. Please note that you cannot use "...
November 30, 2016
Why I can't login to my MT5 (MetaTrader5) trading account? What's the problem?
Many traders have this "Login Problem" when they start investing in Forex & CFDs. More than 90% of their problems should be solved by checking the following points. 1. Trading Platform is different If you have MT5 of differe...
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