If you would like to change your XMTrading account password, please enter your new password below and confirm that the spelling is correct by re-typing in the confirmation field. For security reasons, you also need to enter your curr...

In order to change your Personal Details/Information registered, you need to contact your Account Manager to request. Through Yadix's client portal, you can only: Change the residential address Change the password for your cli...

If you see an error message "Invalid Account" at the bottom left corner of your MT4 or MT5 as below, then you might have typed wrong "Login Credentials" to login. To resolve this problem, please go to "File"→"Login to Trade Accoun...

If you have forgotten the password for your "Live Accounts" on both MT4 and MT5, you can reset it from FBS's Personal Area(Client Portal). Please follow the instructions below. 1. Login to FBS's Personal Area. 2. Click on the "Accou...

As a Confirmation method with FBS, you can choose either "Email" or "SMS message", and the default setting is "Email". This "Confirmation Method" is used when FBS needs to confirm your requests such as chancing password, making withdr...

You can recover or reset your password of FBS's Personal area as long as you know the "Email Address" of yours. Please follow the instructions below to reset the password. 1. Go to the Login page of FBS's Personal Area. 2. Click on ...

Unfortunately, the "Code Word" you have set with FBS cannot be changed. *You can change the PIN code with FBS by following the instructions specified here. You can not recover or change it, but all you can do is view the "secret ques...

If you have forgotten your "PIN code", you will need to login to FBS's Personal Area and send a request to reset it. To do that, please follow the instructions below. 1. Login to FBS's Personal Area 2. Go to "PIN-code recovery" se...

Every licensed & regulated Online FX broker requires the same types of documents to verify your accounts. In case, you are not able to verify your accounts because you cannot acquire a proper ID or POA(Proof of Address) for yourse...

In order to login to XM MetaTrader5 Trading Platform, you will first need to have a "MT5 account"(live or demo) of XM, and then use the "Login Credentials" provided by XM to login to the MT5 platform. Please note that you cannot use "...