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August 10, 2016
How to place pending orders (Stop/Limit) on cTrader trading platform?
You can place a pending order via the ‘Create Order’ window. On the ‘Create Order’ box, select ‘Limit Order’ or ‘Stop Order’ and choose your symbol, limit price, volume and expiry date and time, set stop-loss and take-profit level...
July 12, 2016
Can I logout & close MT4/MT5 when I have open positions in my account?
Even if you have logged out of your MT4 or MT5 account, your open positions will remain active. All positions will remain open until a stop loss, take profit or stop out level is achieved. If you have a limit order, it will be exec...
June 27, 2016
Can I run EAs (trading programs) on XM MT4 and MT5?
Yes, XM MT4 and MT5 trading platform supports such functionalities. But, you should be aware though that trading operations using additional functions on your client terminal such as Trailing Stop or Expert Advisor are executed comple...
June 21, 2016
I lost connection on my MT4 platform. Is my trailing stop still in place?
If you set a trailing stop and lose your server connection before the market moves in your favour by the number of points that you specified, the trailing stop loss order will not be placed. If you set a trailing stop and lose server ...
June 21, 2016
Why MT4 Trailing Stop isn't working? How can I enable the option?
Why was my trailing stop not executed on my MT4 platform?
February 4, 2016
Trailing stop order didn't work in XM MT4/MT5 account. Why is that?
If you have correctly set up a 'Trailing Stop' order and it wasn't triggered, the reason can be either two of the below. 1, The price didn't reach the first trailing stop line To trigger a trailing stop, the price needs to move mor...
January 22, 2016
What happens to my positions if I log out and close cTrader?
Even if you log out, all of your open positions will remain as it is. If you have setup "take profit" or "stop loss" for the existing orders, it will be executed as you have set it up. Please be careful that the "Advanced Take Prof...
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