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January 12, 2018

Question:How to withdraw funds from MT4? How much are the fees/costs?

LCG (London Capital Group) - What's now?

We are no longer promoting LCG (London Capital Group). The information regarding to LCG (London Capital Group) on the website 'Hercules.Finance' maybe outdated. ref. LCG (London Capital Group)

Answer:

If you would like to request a withdrawal from your account, please complete the online request form in your My LCG area. Completing this form online will ensure your withdrawal amount will be automatically debited from your trading account balance.

You are also able to request withdrawal on the mobile optimised web page for My LCG.

If you are unable to access MyLCG you can request a withdrawal by calling LCG’s Trading Services team, however the requested withdrawal amount will not be automatically debit from your trading account balance.

LCG action refunds as quickly as possible and normally the same business day, once the funds leave your account it can take up to 3 – 5 working days to register in your bank account.

Please note: It is possible that we may require proof of your bank account details to establish that the account is in your name. This should be in the form of an original bank statement dated within the last three months. The statement should include your name, account number and, for international clients, an IBAN or Swift Code.

The Fees for UK customer withdrawals will be as follows

 BACS (3-5 working days transfer) Free
 Faster Payment (request prior to 1pm GMT for 24-48 hours – working days transfer) £2.50
 CHAPS (request prior to 1pm GMT for same day – working day transfer) £15

Please note that due to transaction costs, LCG reserves the right to refuse any refund under £50.00 (or the equivalent currency amount) unless you are closing your account. Please bear this in mind when requesting a refund.

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