Question: I have deposited money, but my ecoAccount has not been credited yet. What happened?
Deposits made through wire transfers are usually credited within 1-4 business days.
If your ecoAccount has not been credited within the set times, please email them a copy of your payment order identifying your payment.
ecoPayz’s staff will contact you as soon as possible.
To manage funds on your ecoAccount, after logging in to your ecoAccount you can view reports and initiate activities similar to those features you would expect from an ordinary bank account.
How can I make a withdrawal from my ecoAccount?
Check out Step-by-Step instructions on withdrawing.
The request for withdrawal can be generated 24/7 by logging in to your ecoAccount, going to the “Withdraw” section and generating a withdrawal request, selecting the amount of withdrawal.
It takes 3 business days to process the request plus up to 5 business days for funds to reach your bank account.