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April 27, 2017

Question:My XM MT4/MT5 is working very slow. How to resolve this problem?

XM - What's now?

XM has updated the maximum leverage to 1:1000 in June 2022.

Leverage 1:1000 does not apply to client registered under the EU regulated entity of the Group. The maximum leverage for Trading Point of Financial Instruments is 30:1.

Answer:

XM MetaTrader4 or MetaTrader5 should work without delays in a normal condition.

If your trading platform is working slowly and affecting your trading activity, you may need to do the followings to resolve this issue.

  • Find a better and fast internet connection
  • Close any unnecessary applications on the device
  • Close extra charts and disable unnecessary indicators and EAs
  • or Simply use another device with better specs

Optimizing your trading environment can improve your trading results much better.

As Forex trading counts on every second, you may want to make sure that you are trading in the better environment as possible to secure your profits.

If the problem is something else, please contact XM support team to inquire.

XM Official Website

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