FAQs

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How can I open an Islamic swap-free account of XM MT4/MT5?

XM offers Swap-free(Islamic) account to the clients following the Muslim faith. To open an Islamic account, you just need to follow normal account opening procedures and request it to XM support desk. You can change the account typ...

How long can I use XM MT4/MT5 demo accounts?

Demo accounts will be expired if it's been inactive for more than 90 days. If you keep using the Demo account, you can use it as long as you want. There is no restrictions on the number of Demo accounts you can open. In case you...

Could I get into debt if I trade Forex & CFD trading with XM?

We can not assure that you will not make a debt by investing, but XM will assure that you will not lose money more than you deposit. If the account balance goes minus/negative, XM will cover the exceed losses and reset the balance to ...

How does NBP work on XM MT4/MT5? Who covers the losses?

NBP is Negative Balance Protection which triggers when you have minus/negative balance in your account. All the minus/negative amount will be covered by XM, and reset the balance to zero. This is also called "Zero Cut" system and y...

Do I need to refund or pay back the bonus amount I received to XM?

No, you do not need to refund any bonuses received by XM. All the bonuses are provided to help traders open larger positions. If you have lost the bonus, you may find another one since XM offers variety of bonuses. *You can not wi...

Does requote happen on XM MT4/MT5 trading accounts?

No, XM has no re-quote on trades. XM adopts "Market Execution" type of trading environment, where sending orders to market directly. XM is also finely credited as a broker which has deep liquidity and slippage merely happens. *S...

Why there is a small break when I cannot trade on XM MT4/MT5 platforms?

With XM, you can trade from Monday 00:05 to Friday 23:50 in GMT+2(GMT+3 for summer time)*. There is this 15 minutes of blank where you don't receive the price feeds before and after weekends. This is to avoid risks of slippage and ...

Can I trade Forex and CFDs for 24/7 on XM MT4/MT5 accounts?

No, not 24/7 since there are market hours when you can trade Forex and CFDs. For Forex currency pairs You can trade from Monday 00:05 to Friday 23:50 in GMT+2(GMT+3 for summer time). You can not trade on the weekends. For CFDs Mar...

On XM MT4 & MT5, when is the trading hour of FX and CFDs ?

When can you trade on XM's MT4 and MT5 accounts? Forex Market: Hours, Trading Sessions, and Rollovers The foreign exchange market, often referred to as the forex market, is truly a global marketplace. Unlike other financial markets...

Does XM allow news time trading on MT4 and MT5 platforms?

Yes, there is no restrictions on news time trading on XM accounts. You will receive the price feeds from XM continuously, even when important economic news are released and volatility is high in the market. XM offers deep liquidity...