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February 5, 2016
How to change the '20% Stop Out' on XM MT4/MT5 accounts?
Unfortunately, you can not take off that system from a XM account. Stop out level exists to manage risks and avoid further losses in accounts. XM also offers NBP(Zero cut) system, and NBP is not applicable without stop out level. *NB...
February 5, 2016
Why all of my positions got closed on XM MT4/MT5 suddenly?
XM has set stop out level at 20%. Meaning that when the margin level in an account goes below 20%, all of the positions will be liquidated.(closed) This is to avoid further losses occur in the account and all XM live accounts follo...
February 5, 2016
Will 'Margin Call' by XM delivered via email or phone?
You do not receive the margin call message via email, but in the Mailbox in MT4/MT5 platforms. Margin call occurs when the margin level goes below 50% in XM account. You do not actually receive any notifications by this, but yo...
February 5, 2016
How to calculate margin levels on XM MT4/MT5 accounts?
The calculation of margin level is as below. Margin Level (Equity ÷ Used Margin) × 100% You can find out the real time margin levels in MT4 platform. In XM account, margin call is 50% and stop out level is 20%. Y...
February 4, 2016
How to calculate margin requirements for gold/silver on XM MT4/MT5?
You can calculate the required margin for gold and silver as below. Margin Requirements (Gold/Silver) lots × contract size × market price ÷ leverage Leverage is up to 1:1000. The contract size is Gold 100 oz Sil...
February 4, 2016
My XM MT4/MT5 doesn't show profit/loss amount for some trades. Why is that?
XM's MT4 terminal shows only 2 decimals. So if your profit/loss is too small (0.0001 - 0.0099), MT4 terminal doesn't show any numbers in the history tab. Even if you don't see the profit/loss in the terminal, these are always calcu...
February 4, 2016
Is scalping trade allowed in XM account?
XM do not restrict scalping trades. Although XM might set a limit to high leverage(1:1000), if a trader prefers scalping trade during news time(when important economic news is released). Other than that there is no restrictions on ...
February 4, 2016
Trailing stop order didn't work in XM MT4/MT5 account. Why is that?
If you have correctly set up a 'Trailing Stop' order and it wasn't triggered, the reason can be either two of the below. 1, The price didn't reach the first trailing stop line To trigger a trailing stop, the price needs to move mor...
February 4, 2016
Why the maximum trading size is bigger on XM's micro account?
Please be noted that the lot size for each account is different. Micro account 1 Lot = 1,000 units Standard account 1 lot = 100,000 units XM Zero account 1 lot = 100,000 units With micro accounts, maximum tr...
February 4, 2016
What is the minimum trading volume on XM MT4/MT5 trading platforms?
You can trade from 10 units with XM micro account. Micro account's 1 lot = 1,000 units, and the account's minimum trading size is 0.01 lot. Thus, micro accounts 0.01 lot is 10 units. You can even utilize high leverage up to 1:10...
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- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools