INFINOX Forex Broker Service Review – MT4, Account Type, Login and more

INFINOX Review

INFINOX is a forex and CFD broker that’s been regulated for more than a decade.

With a global presence, and offices in over 15 countries, INFINOX has cultivated a reputation for offering competitive trading conditions and first-rate customer support.

If you are looking for a reputable broker to handle and process your trades on the Forex, Indices, Commodities, Equity and Futures markets across a broad spectrum of assets, read on for our comprehensive review of the INFINOX platform.

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Features of INFINOX

Award-winning brand: In 2021 INFINOX was the winner of multiple awards including: Africa Best Forex Copy Trading Platform for Africa (Global Forex Awards 2021) , MENA Best Forex Copy Trading Platform for MENA (Global Forex Awards 2021), Global Best CFD Broker UK 2021(World Business Outlook Awards2021),Global Best FX Broker, Global Best white label service.
A broad spectrum of compatible trading platforms: The INFINOX online brokerage is fully compatible with some of the most advanced trading platforms, notably MetaTrader 4 and MetaTrader 5. The latter of which is required for INFINOX clients looking to trade equities through an online platform.
Mobile trading on the move: You can download the mobile app of MetaTrader 4 or 5 and place trades with your INFINOX broker. These apps are available for both iOS and Android devices, with a bucketload of trading indicators and one-click trading functionality to enable you to enter markets with ultra-fast order execution.
Social trading community: INFINOX clients are also encouraged to become a part of IX Social. This is an online trading community, which gives INFINOX users access to the latest IX Intel news and the chance to auto-copy the most profitable traders on the IX Social app. If you’re a profitable trader, you can also earn from sharing your trading angles when others copy your trades.
A choice of three trading accounts: INFINOX offers a choice of trading accounts. You can create an IX Social account, a straight-through processing (STP) account via MetaTrader 4 or 5 or an electronic communications network (ECN) account via MetaTrader 4 or 5.

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INFINOX review: What you should know

INFINOX is a brokerage based in London that’s been trading since 2009.

The company employs more than 300+ staff across the globe, notably the UK, Africa, Middle East and SouthEast Asia.

New clients can register for a free demo account for an ECN or STP MetaTrader 4 account.

This enables beginners to forex and CFD trading to hone trading strategies in risk-free environments.

Demo accounts are valid for up to 30 days, with demo accounts funded with 10,000 in virtual money.

This can be increased upon request for those who run out well within the 30-day time window.

INFINOX, like other brokers, make their money through the spreads offered on certain assets, as well as swaps on particular asset classes and commissions on specific trading accounts.

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Is INFINOX safe?

Yes.
INFINOX is authorised and regulated by several regulatory bodies including the Securities Commission of the Bahamas (SCB), the Financial Conduct Authority (FCA), Financial Services Commission (FSC) and the Financial Services Conduct Authority (FSCA).

INFINOX pros and cons

Pros

Multi-regulated
250+ financial instruments to trade via CFDs
Free demo account available
Compatible with MetaTrader 4 and 5
Commission-free deposits
Access to 49+ forex currency pairs

Cons

Minimal trading education material
US-based clients not accepted

INFINOX regulation and licensing

Authorised and regulated as an Investment Dealer by the Financial Services Commission (Mauritius) (FSC)
Authorised and regulated by the Securities Commission of The Bahamas(SCB)
Authorised by the Financial Services Conduct Authority (FSCA)
Authorised and regulated by the Financial Conduct Authority (FCA)

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INFINOX clients

Client accounts with INFINOX are offered in four fiat currencies – GBP, EUR, USD and AUD.

All client deposits to trading accounts must be made from an account in their name, with no third-party deposits permitted.

Clients can also transfer funds from another brokerage account to a new INFINOX account by filling out a Broker-to-Broker form available within the client area.

The INFINOX client accounts abide by industry-standard security protocols, giving users complete peace of mind from the moment they log into their account via MetaTrader 4 or 5.

Secure Socket Layer (SSL) encryption ensures client data is protected between themselves and INFINOX.

INFINOX also abides by current General Data Protection Regulations (GDPR), guaranteeing that client data is adequately protected and processed.

Clients can view the INFINOX Privacy & Security Policy by locating it on the brokerage website.

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INFINOX awards

According to the official INFINOX website, the brokerage has experienced no less than ten industry award wins since 2017, including:

2017-The Sunday Times Tech Track 100
2017- Best FX Trader, FX Report Awards
2017- Best Customer Service, FX Report Awards
2020- Broker of the Year, Global 100 Awards
2020- Best Trading Account Margin Rates, Professional Trader Awards
2020 – Select as one of ‘1000 Companies to Inspire Britain’
2020- Broker of the Year, Global 100
2021 – Most Trusted Broker Asia
2021- Best Forex Introducing Broker Programme, Global Forex Awards 2021 – Retail
2021- Best Forex Copy Trading Platform, Global Forex Awards 2021 – Retail
2021- Best CFD Broker UK 2021, Global Forex Awards 2021 – Retail
2021- Best Forex Copy Trading Platform, World Business Outlook Awards
2021- Best FX Broker, Dubai Forex Expo
2021- Best white label service, Dubai Forex Expo

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INFINOX minimum deposit

The minimum deposit into an INFINOX client account is set at $1.

This limit is set for STP client accounts only.

Those wishing to open an institutional-grade ECN client account will need to deposit a minimum of $1,000 (or supported fiat currency equivalents) to get started.

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INFINOX withdrawal fees

At the time of writing, INFINOX does not charge a withdrawal fee.

However, it’s important to note that clients’ withdrawal sources may indeed charge a fee to receive the funds.

Clients can withdraw funds from their INFINOX account at any time, day or night.
Withdrawals are processed on the same day.

Withdrawals must be made using the same payment source used to make the initial deposit.

Although withdrawals are processed on the same day, they are often subject to clearance from the client’s payment processor or bank.

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INFINOX withdrawal methods

There are multiple withdrawal options for INFINOX client account holders to consider.

The most conventional method is the bank wire transfer, followed by a debit or credit card.

It’s also possible to send funds from your INFINOX client account to third-party payment platforms such as MiFinity, Finrax, Perfect Money and SticPay and many more.

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INFINOX deposit fees

No deposit fees are charged for any approved payment method, regardless of client account type.

This is the case across all four supported currencies (GBP, EUR, USD and AUD).

INFINOX commissions

Commissions are charged across all forms of CFDs on equities listed on the world’s leading stock exchanges:

London Stock Exchange – £10 minimum commission per trade
New York Stock Exchange – $6 minimum commission per trade ($0.02 per share thereafter)
NASDAQ – $6 minimum commission per trade ($0.02 per share thereafter)
BME Spanish Exchanges – €12 minimum commission per trade (or 0.1% nominal value – whichever is greater)
Deutsche Borse (XETRA – €12 minimum commission per trade (or 0.1% nominal value – whichever is greater)
Euronext Paris – €12 minimum commission per trade (or 0.1% nominal value – whichever is greater)
Euronext Lisbon – €12 minimum commission per trade (or 0.1% nominal value – whichever is greater)
Euronext Amsterdam – €12 minimum commission per trade (or 0.1% nominal value – whichever is greater)

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What can you trade with INFINOX?

Forex traders can trade over 49 forex pairs through the INFINOX brokerage.

Retail traders can go long (buy) or short (sell) on any of the 49+ forex pairs available.

In terms of the other financial instruments available to trade with INFINOX, clients can also trade the share prices of some of the world’s most valuable stocks using CFDs.

Clients can also go long or short on CFD stocks to speculate on rising and falling prices.

At the time of writing, more than 250 CFD instruments can be traded through INFINOX, including dozens of leading equities.

This figure also includes the world’s most influential indices, giving you the ability to trade the biggest companies and most influential industries in a single instrument.

Popular real-world commodities can also be traded on STP and ECN INFINOX accounts, including coffee, copper, gold, sugar, wheat and oil.

The futures markets are also available using CFDs, with low margin requirements.

Retail clients can now get access to the gold and silver futures markets, as well as the Dow Jones, NASDAQ and SP 500 futures that used to be reserved exclusively for institutional traders.

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Trading on INFINOX web platform and other applications

For retail traders that prefer web-based trading within a browser, it’s possible to use the MetaTrader 4 WebTrader functionality and pair it with your INFINOX account.

All that’s needed is a reliable internet connection to execute and manage orders in the markets, with no additional software necessary.

It is compatible with Windows, Mac and Linux operating systems.

It’s also possible to trade on your mobile using the IX Social app, which is available on iOS and Android devices.

The native app offers interactive, one-click trading functionality and can also operate the MT4 and MT5 platforms for institutional-grade mobile trading.

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INFINOX trading platform options

There are two primary trading platforms compatible with an INFINOX client account:

MetaTrader 4: MetaTrader 4 (MT4) can be deployed using its browser-based WebTrader or downloaded as desktop software. MT4 enables users to view real-time market prices, execute multiple order types and trade into the market using the single-click functionality. The software contains multiple technical analysis tools and indicators, while Expert Advisors can be developed and tweaked to enable algorithmic, automated trading.
MetaTrader 5: The more recent MetaTrader 5 (MT5) software is available exclusively as a downloadable desktop or laptop trading platform. MT5 offers real-time access to the same spectrum of financial instruments, with the addition of CFD equities. MT5 also offers enhanced trading timeframes and the ability to view a market’s depth to determine likely volatility before entering a market. In terms of order types, MT5 offers no less than nine ways to go long or short on your chosen instrument.
CQG: Institutional grade trading software CQG is also compatible with INFINOX, giving clients direct access to exchange traded instruments, with in-depth heat maps and other visual tools to aid trade execution.
IX Social: IX Social is the copy trading app that allows beginners to copy proven traders and for proven traders to earn an additional income by being copied. Its social trading features includes automatically copying traders, easily managing your risk profile, and also chat rooms where you can discuss trade ideas, forecasts and more with like minded traders.

INFINOX trading benefits

INFINOX clients can utilise leverage of up to 100:1 on certain commodities and indices, regardless of whether you have an STP or ECN account.

Margin trading is also offered across the full spectrum of available equities CFDs, starting from 10%.

The addition of the IX Social community is also a significant benefit for beginner forex and CFD traders seeking the guidance and know-how of profitable INFINOX clients within the community.

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INFINOX accounts offered

STP
ECN
Islamic (approved by the Sharia Service Board)
Corporate
Joint (accessible by two partners)
Professional

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INFINOX withdrawal and funding methods

INFINOX clients can deposit funds into their accounts using debit and credit cards, e-wallets like Skrill and Neteller and wire bank transfers.

All withdrawals from an INFINOX client account must be sent back to the source i.e. via the same funding method used for the initial deposit.

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How can I start trading with INFINOX?

There are two ways to sign up and trade with INFINOX:

Create a demo account
Click the green ‘Demo’ button in the top right-hand corner of the website to register for a free demo account for 30 days, complete with 10,000 in virtual money to practice your trading strategies.
Sign up for a live trading account
Click the ‘Sign Up’ button next to the ‘Demo’ button to register for a live, real-money trading account. Verify your identity and start trading the financial markets in a matter of hours.

INFINOX negative balance protection explained

INFINOX offers negative balance protection to all retail clients.

Anyone unfamiliar with this concept should consider this an impressive safeguard for any trader.

In layman terms, it means no client can lose more than the total funds deposited within their CFD brokerage account.

Newcomers can trade with peace of mind, safe in the knowledge of their maximum potential loss.

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INFINOX stop losses explained

Stop losses are permitted when executing long (buy) or short (sell) trades across all available instruments.

These stop loss orders must be entered using compatible trading software (MetaTrader 4 or 5).

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Education resources at INFINOX

Although educational material on financial trading is lighter than some online brokers, the IX Intel section provides a basis for CFD and forex trading.

The section also includes introductions and guides to its compatible trading platforms like MetaTrader 4.

Followers of the IX Intel section will also be able to download a monthly ‘Investment Report’ – a monthly analysis of key financial markets and instruments, as well as market forecasts.

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Customer support at INFINOX

At the time of writing, INFINOX clients can get in touch 24-hours a day, five days a week (Mon to Fri).

Support is offered in six languages, including English, Chinese, Italian, Portuguese and Arabic.

There are three methods of contact available to INFINOX clients:

Live Chat: When this facility is available, you will find the live chat box in the bottom right-hand corner of your client area.
Telephone: Call the INFINOX customer support desk 24/5 on + 0-800-060-8744
Email: Write in to the INFINOX customer support desk via support@infinox.com

What will you need to open an account with INFINOX?

Once you have decided between an STP and ECN client account and your choice of trading platform (MetaTrader 4 or 5), you will need to provide your name, address, country of residence and preferred fiat currency.

If you received a referral code to sign up, there is a field to enter this on the registration form.

You will then need to upload your government-issued ID using INFINOX’s secure, encrypted server.

Once this upload has been reviewed and verified, you will be free to make your first real-money deposit and start executing trades.

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Is INFINOX a good broker?

INFINOX is a recommended broker for forex and CFDs, spanning equities, indices and even futures markets.

With compatibility through multiple industry-leading trading platforms and multiple client account types available, INFINOX is a highly competitive, award-winning broker suitable for beginners and seasoned retail traders alike.

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INFINOX: Frequently asked questions

Is it possible to change the currency of your client account?: Yes, it is possible to change the main fiat currency of your client account, for example from GBP to USD. However, to do so, you must register a brand-new account in your preferred fiat currency. You can email INFINOX’s client support department at support@infinox.com or call 0800 060 8744 to get the ball rolling. You are allowed to have multiple INFINOX accounts in multiple fiat currencies, or you may close your original account if you wish.
Is identity verification needed to open an INFINOX client account?: INFINOX requires a copy of your valid passport, a government-issued ID card or driver’s licence and a bank statement or utility bill within the last three months to prove your address. Under the guise of KYC, you can rely on INFINOX to keep your identity documents secure.
What is INFINOX’s registered address?: Infinox’s registered office is located at Dawson House, 5 Jewry Street, London, EC3N 2EX, United Kingdom.
What are the permitted trading hours with INFINOX?: Trading hours with an INFINOX client account begins from Monday 12am until Friday 11.59 pm UK time across all forex pairs. Those wishing to trade equity CFDs through INFINOX can do it daily between 8 am and 4.30 pm EST. Available futures markets can be traded between Sunday 6 pm to Friday 5 pm EST.