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April 27, 2016

National Public Holidays in Japan affect support hours in XM tradings

XM Support hours are updated due to the Public Holidays in Japan.

XM - What's now?

XM has updated the maximum leverage to 1:1000 in June 2022.

Leverage 1:1000 does not apply to client registered under the EU regulated entity of the Group. The maximum leverage for Trading Point of Financial Instruments is 30:1.

Please note that due to the consequence national public holidays(or so called Golden Week) in Japan, there will be changes on the support hours of XM Japanese team.
Please refer to the below schedules.

29/4 Friday – Support Desk Closed
30/4 Saturday – Support Desk Closed
1/5 Sunday – Support Desk Closed
2/5 Monday – Normal Hours
3/5 Tuesday – Only email support but no live chat
4/5 Wednesday – Only email support but no live chat
5/5 Thursday – Only email support but no live chat
6/5 Friday – Normal Support Hours

If you have inquiries about the support hours, please send an email to [email protected]xmtrading.com.

The public Holidays in Japan will only affect the support hours of XM Japanese staffs and Japanese Stock CFDs offered in its MT4.

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