National Public Holidays in Japan affect support hours in XM tradings
XM Support hours are updated due to the Public Holidays in Japan.
Please note that due to the consequence national public holidays(or so called Golden Week) in Japan, there will be changes on the support hours of XM Japanese team.
Please refer to the below schedules.
29/4 Friday – Support Desk Closed
30/4 Saturday – Support Desk Closed
1/5 Sunday – Support Desk Closed
2/5 Monday – Normal Hours
3/5 Tuesday – Only email support but no live chat
4/5 Wednesday – Only email support but no live chat
5/5 Thursday – Only email support but no live chat
6/5 Friday – Normal Support Hours
If you have inquiries about the support hours, please send an email to support@
The public Holidays in Japan will only affect the support hours of XM Japanese staffs and Japanese Stock CFDs offered in its MT4.