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February 20, 2017

Off-market quote on TeleTrade MT4 & MT5 - System Errors to be fixed soon

Reports – Technical problems on the trading servers.

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Please note that there has been “quotes flow failure” on TeleTrade Trading Servers caused by an off-market quote.

The error has occurred on February 20, 2017, at 00:05:00 – 00:48:00 (Trading Platform Time), and the affected trading servers are as follows:

  • TeleTrade-Server
  • TeleTrade-NoDealingDesk

Due to this server error, there may have been trading positions(followings) executed during the failure.

EURUSD, GBPUSD, USDJPY, USDCAD, EURJPY, GBPCHF, CHFJPY, EURCAD, EURCHF, AUDNZD, EURNOK, EURAUD, EURNZD, EURSGD, GBPSGD, NZDSGD, USDDKK, USDSGD, GBPNZD, GBPAUD, USDZAR, GBPDKK, EURHUF, USDMXN, USDPLN, EURPLN, USDSEK, GBPSEK, EURSEK, USDNOK, GBPNOK, GBPCAD.

Any affected trading positions during the “quotes flow failure” will be restored to their initial condition and brought back into the market.

If you have any questions or inquiries regarding to this “quotes flow failure”, please contact TeleTrade 24/5 support team.

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