Tickmill migrating accounts to a new system
As part of the procedures of migrating client accounts to a new system, Clients dealing with more than one entity of Tickmill Group, must ensure they register a unique email address with each entity.
This means that if you have registered the same email address with two or more entities, you are required to provide a different email address for the second/third etc. entity you are registered with in order to be able to maintain access to your account(s) with these entities.
Register a unique email address with each entity
Provide your new email address and specify the related account to be linked with it to the Customer Support of the respective entity:
- Tickmill Ltd / Tickmill Asia Ltd / Tickmill South Africa (Pty) Ltd: [email protected]
- Tickmill UK Ltd: [email protected]
- Tickmill Europe Ltd: [email protected]
The process of updating your email address must be completed by Friday, 6th November 2020.
Failure to do so, will result in your Client Area and trading account(s) being inaccessible and any open positions you may hold will be closed.
In this case, you will be able to retrieve your account(s) by contacting the Support Team of the respective entity who will guide you through the process of changing your email address.