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March 16, 2018
How can I check my Account Balance, Status and the Statements?
To see your Account Balance: Click the Funds Management. View your current funds status. In the mobile app: Click the My Account icon (located in the top right corner of your screen). See your Account Balance under Fun...
January 31, 2018
I can't login to Demo Accouts of MT4/AlphaTrader. Do they have expiration dates?
AlphaTrader Demo accounts don’t expire. If you receive the error message, “Incorrect username or password” and know your demo account log-in is correct, the best way to resolve this issue is to open a new AlphaTrader demo account usin...
January 16, 2018
From where can I open Live\Demo MT4 Trading Accounts?
Opening a live account is easy. Simply fill out the secure, online live account application form, from below link and upload some identification documents in order to complete your application. Sign Up for Orbex Identification docu...
January 12, 2018
What are the Balance and Equity on MT4?
Balance is the account balance calculated with all closed positions. It does not include the floating loss or profit. Equity is the floating balance including the current floating loss or profit. Equity changes in response to th...
January 12, 2018
I opened LMFX MT4 account and LMFXconnect. What to do now?
The next step is to make a deposit What is LMFXconnect? You can invest in Forex and CFDs with LMFX The next step is to make a deposit The hard part is done. You have signed up and verified your email address so all that is left...
January 12, 2018
How to close my positions/orders on MT4 trading platform?
Trades can be closed online via the Positions tab of your LCG Trader account. To close a trade, click the Close button at the far right of the entry for the relevant trade. If you would like more information on how to close your trad...
January 12, 2018
Where can I view my account details and history?
You can view full Account History, including online statements, balances and accounts once logged in. If you move house or change your mobile number, please advise LCG by logging into your My LCG portal and updating your details under...
December 19, 2017
How to login to my live/demo accounts on MT4 trading platform?
Your login and password are automatically generated by Fortrade when you sign up for a live or demo account. To login to your account in the MT4 platform, click on File and select ‘Login to Trade Account’. To log into your MT4 demo a...
December 12, 2017
What does the message ‘trade context busy’ mean on MT4?
This happens if you’ve given the platform an extra instruction before the previous one was completed that can happen from multiple clicks or a hyperactive EA. Simply log out of the platform and login again. It should solve the problem.
December 12, 2017
Why is my order grayed out when I open it? I cannot close or modify my positions.
Possible reasons: Your account is set to read-only. You are logged in using your read-only password. Your read-only password is the same as your trading account password. You haven’t made the minimum deposit required for th...
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