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March 15, 2016
What happens to an archived MT4/MT5 account?
If you haven't used your account for 3 three months in a row, your accounts will be tagged as 'archived'. This does not mean that your accounts are disabled and funds are unreachable. You can always restore the account from FBS's P...
March 15, 2016
List of FX trading account types of FBS MT4 and MT5
FBS's all account types comparison Leverage up to 1:3000 FBS offers both MT4 and MT5 platforms What you can invest in with FBS? Forex currency pairs on FBS MT4 and MT5 Commodities on FBS MT4 and MT5 Indices on FBS MT4 and MT5 ...
March 10, 2016
How to transfer internally between FBS MT4/MT5 accounts?
You can transfer funds internally in FBS's Members Area. Login to FBS Member's Area Please make sure that you have registered accounts under same E-mail address. To do the internal transfer for FBS MT4 accounts, please follow the in...
March 10, 2016
Which server name for FBS MT4 and MT5?
FBS has got 4 different server names for trading accounts, which are: FBS-Real-Micro-Cent Server name for Micro and Cent account FBS-Demo Server name for FBS demo account FBS-Real-2 & FBS-Real Server name for acco...
March 3, 2016
How to change passwords of XM MT4 or MT5 accounts?
You need to login to XM's members area to change MT4 or MT5 accounts' password. After logging in, please click on "change password" Then you can change trading account password or read-only password If you login to an account wi...
February 8, 2016
I can not trade in XM Zero account on MT4/MT5. All symbols are grayed out.
With XM Zero account, you can trade currency pairs with " . " at the end. For example, "EURUSD." or "USDJPY.". Your platform maybe showing symbols which are available for trading with other account types. In this case, you can f...
February 6, 2016
Which base currency is available for XM MT4 and MT5?
XM offers 11 different account currencies for each account types. USD EUR GBP JPY CHF AUD HUF PLN RUB SGD ZAR If you deposit using different currency other than your account's base currency, XM will ...
February 3, 2016
Why my additional XM accounts are not in the Members Area(Client Portal)?
You might have used different email address to open the additional accounts. It is preferable that you use the same personal information to open another account. In this case you can: Open another additional accounts as ther...
February 3, 2016
My XM account balance is minus/negative, what happens now?
XM applies NBP(Negative Balance Protection) to all live accounts. If a live account's balance goes negative/minus, XM will cover the exceeded loss and fix the balance to zero. You are not at risk of losing funds more than you depos...
February 3, 2016
What happens if my XM account balance is Zero?
Even if a live account has zero balance, it will remain available as it is until the account holder requests it to be closed. There is no fees charged to the account with zero balance. Please be advised that your personal informati...
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