Search Form
Type keywords to find answers.
Recent FAQs
Page Menu
December 12, 2016
Why I shouldn't install the same EAs (Expert Advisers) on multiple MT4/MT5 platforms?
The data of EAs(Expert Advisers) and Custom/Technical Indicators will be only saved on your hard disk of your computer, but not on the trading servers. Thus, if you are running an EA on one trading platform, you won't see the EA insta...
December 12, 2016
Why I can't see my EAs (Expert Advisers) running on MT4/MT5 from different PC or mobile? Should I re-install them to another device too?
No, if you already have one Expert Adviser running in a MT5 trading platform, then you do not need to install the same EA to another computer with different MT5 platform to keep it running continuously. Expert Advisers or Customer Ind...
December 12, 2016
Where is the data folder (file) of MT5 (MetaTrader5) on PC? How can I access it?
The information of your account, EAs, Technical Indicators and other data will be all saved into your hard disk in the specific folder. To access to the "Data Folder", you need to go to the "File" and select "Open Data Folder". The...
December 12, 2016
How can I setup more security measures to protect my MT4 and MT5 accounts?
Your MT5 trading account would be like a bank account with the ability to trade Forex and many other financial instrument. It is very important that you keep your trading account safe, so there won't be any security breaches. In or...
December 12, 2016
How can I setup One Time Password(OTP) on MT5 trading platform?
In order to enable the "One Time Password" security for your MT5 trading account, you will fist need to install mobile versions of MT5 into your mobile devices. The MT5 app in your mobile device will be the "generator" of one time pas...
December 12, 2016
What is OTP (One Time Password) of MT5 (MetaTrader5) trading platform?
OTP stands for One Time Password on MetaTrader5. For security reasons, you can set the One Time Password by using mobile iOS or Android devices and connect the application to your live account. Nomally you will be required to put o...
December 10, 2016
How can I check MT5's SSL certificate information on trading platform?
In order to see the certificate information saved in your hard disk, you need to login to your MT5 trading account in the extended authentication mode. Then, go to "Tools" - "Options" - "Server" - "Certificate". By following this ...
December 10, 2016
How to get SSL certificate on MT5 (MetaTrader5) of Android or iOS mobile version?
If your trading server is protected with extra authentication "SSL certificate", then you can login to your account not perform any trading activities without the certificate within the hard disk. For mobile version of MT5, you need t...
December 10, 2016
How to copy or move SSL certificate on MT5 (MetaTrader5) to another computer?
If your login is protected with SSL certificate authentication and you like to use another PC(or several other PCs), you may copy or move completely the SSL certificate to the new computers. To do that, you can simply copy the Certifi...
December 10, 2016
How to setup SSL certificate authentication for MT5 (MetaTrader5) trading account?
SSL certificate authentication needs to be enabled on trading server's side, but not from trading accounts. Thus, if your Forex broker or the trading server for your trading account doesn't require the secure SSL certificate connectio...
MetaTrader5 Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools