FAQs

Type keywords to find answers.

My funds have disappeared after I transferred internally to another account. Why is that?

In this case, you might have received bonuses in the original account and the receiving account (of the transferred fund) is not applicable to the bonus promotion. When you internally transfer funds, the bonus amount will be transferr...

Can I internally transfer XM's bonus amount to another account?

Yes, you can. To be precise, you can not transfer the bonus amount, but the bonus amount will be transferred according to the amount you transfer to another. e.g. In account A, deposit $200 and receive $100 bonus. The accou...

What happens if I transfer funds from a XM account with bonus?

For many cases, you can transfer funds between accounts with bonus. In this case, the bonus amount will be reflected in to the receiving account according to the % of the transferred amount. Example of Bonus Transfers In account...

Which financial instruments(symbols) are available on XM Zero account?

On XM Zero account, you can trade 56 Forex currency pairs and precious metals(gold and silver). You can not trade commodities, stock CFDs and energies with XM Zero account. Commodities, Stock CFDs and Energies are available for tra...

What trading platforms are available for XM Zero account?

XM offers 2 trading platforms which are MT4 and MT5. Both MT4 and MT5 are usable by several devices. Windows Desktop MAC PC Android iPhone/iPad Web Trader You can use the same platforms for all types of accounts....

How can I receive the deposit bonus on XM Zero account?

No, unfortunately XM Zero account is not applicable for deposit bonuses. Most of the bonuses provided by XM is for Micro and Standard account, but not for XM Zero account. You can benefit from tighter spread by using XM Zero accoun...

How can I get Account Opening(No Deposit) Bonus on XM Zero account?

No, unfortunately XM Zero account is not applicable for the most of the bonuses including "Non-deposit bonus" and "100% deposit bonus". You need to open Micro account or Standard account to receive these bonuses. Open an additional a...

What is the maximum leverage for XM Zero account (MT4/MT5)?

The maximum leverage for XM Zero account is 1:500. The leverage 1:1000 is applicable only for Micro and Standard account. Please note that, leverage can be limited according to the account balance. For example, for an account with ...

How much is the trading commission charged on XM Zero account?

How much does XM Zero account charge for trading Forex on MT4 and MT5?

Which base currencies are available for XM Zero account?

Mainly, you can select from 3 base currencies which are USD, EUR and JPY. For Micro and Standard account, you can select from 11 base currencies which are USD, EUR, GBP, JPY, CHF, AUD, HUF, PLN, RUB, SGD and ZAR. To open a XM Zero ...