Please read the safety instructions whenever you have time.
FOREX CLUB takes every possible measure to protect your personal data and ensure the safety of your funds.
Please study the list of recommendations that you should follow when you deposit/withdraw funds and perform other financial operations in My FXBank.
1. Personal password
To mitigate the risk of unauthorized persons using your trading account, Forex Club recommends changing the password to My FXBank and to your e-mail at least once in two months.
To be more secure, your password should contain at least 6 symbols.
The password should include upper and lower case letters, numbers and punctuation marks.
Be carefull NEVER to disclose your password to anyone under any circumstances!
Please remember that all messages from the company are sent from e-mail addresses ending with @fxclub-global.com.
Messages received from other addresses have nothing to do with FOREX CLUB and may contain misleading information.
Please beware when you receive notifications – check the sender’s address.
FOREX CLUB employees never ask for your password to My FXBank.
If you reveal unauthorized attempts (not initiated by yourself) to withdraw money from your account or to fund your account, please:
- Immediately change the password to My FXBank and to your e-mail.
- Contact Customer Support to inform them about the incident using one of the telephone numbers, or send an e-mail to Customer Support using the following address as a feedback form.
Beware of viruses
Intruders may use viruses to steal your personal details.
To prevent this:
- Regularly use and update anti-virus software on your computer.
- Regularly check for updates of the operational system and browser to make sure that your anti-virus software is active.
- Use official software, do not install unknown or cracked programs.
- Do not open e-mails or hyperlinks from senders unknown to you.
Beware of phishing (e-mail scam)
Phishing is a type of Internet scam aimed at obtaining access to users’ personal details – logins and passwords.
This is done by sending out mass mailings on behalf of well-known companies, and by personal messages within different services, for instance, on behalf of banks or e-mail services, as well as within social networks, via Skype, etc.
Such messages often contain a link to a website that appears identical to a popular online resource, or to a website containing malicious software.
If someone attempts to find out your personal details (login and password), Forex Club suggests that you go to the company’s website fxclub-global.com immediately and change your personal password to My FXBank.
Be aware! NEVER communicate your registration details to anyone under any circumstances.