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Recent FAQs
October 11, 2017
Can cTrader trading platform infected by viruses? What could happen?
Not to cTrader trading platform itself, but your device can be infected by viruses that affect the operation on the platform. In some cases, viruses have caused: Slow connection by restricting some cTrader communication package...
October 2, 2017
cTrader's price chart shows different price movement from the same symbol's chart of another cTrader. Why is that?
In very rare cases, price charts of cTrader can show some false historical data. Such data could be stored in the cache, resulting to show false market price feeds in a historical bar. It is only a small glitch on the trading platform...
October 2, 2017
How to get email notification from cTrader even when the platform if closed?
cTrader trading platform allows users to get Email Notifications even when the trading platform is closed, by creating a "cTrader ID". By creating a "cTrader ID", you can: Get Email and Prize Alerts Save Templates, layouts and...
October 2, 2017
How can I access to all of my cTrader trading accounts at the same time?
cTrader trading platform lets you login to multiple trading accounts at the same time. So logging in to all of your trading accounts on your platform is a one way to do this. Alternatively, you can also create a "cTrader ID"(or cTID),...
October 2, 2017
Can I link more than one account to cTrader ID at the same time?
Yes, you can link multiple trading accounts to one "cTrader ID". To do that, please simply login to your "cTrader ID" and login to all trading accounts you like link with. The synchronization process will be taken automatically. ...
October 2, 2017
How can I link my cTrader ID to trading accounts?
In order to link trading accounts to a cTrader ID, you just simply need to login to both of them at the same time on the trading platform. Launch cTrader trading platform login to cTrader ID Login to trading accounts All ac...
September 29, 2017
Can I have multiple cTrader accounts at the same time? Any limitations?
Yes, you can have multiple cTrader trading accounts at the same time. There is no limitation to the number of Demo trading accounts you can own. For Live accounts, the limitation to the number of trading account is set by your brok...
September 29, 2017
Is it free to use cTrader Demo trading accounts? How much is the cost?
It is free to use cTrader trading platform. Also opening a Demo account and trading on it, is free. There is no fee or cost charged against Demo account users. You can open a Demo cTrader account directly from the trading platform ...
September 27, 2017
What's different on AMF-compliant (French Risk) Accounts of cTrader trading platform?
cTrader's AMF-compliant account has different trading conditions than others. Only “Hedged” account is available. (“Netted” account is unavailable) Trailing Stop Loss and QuickTrade is not available. A Guaranteed Stop Loss is ...
September 27, 2017
What is AMF-compliant (French Risk) Accounts on cTrader trading platform?
AMF stands for "L'Autorité des marchés financiers". It is the name of French financial regulatory authority. Spotware, the developer of cTrader trading platform has prepared an account type that meet the requirement st by French AMF. ...
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