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Recent FAQs
October 11, 2017
What is "ClickOnce installer" on windows PC?
ClickOnce is a technology provided by Microsoft that provides users with the ability to install an application by just clicking a link or simply run an installation file. This makes user interaction minimal as no more steps are requir...
October 11, 2017
Can re-transmitting devices like (Repeater, Access Points) affect connection speed?
Re-transmitting devices for enhancing the WiFi signal and/or to extending it, could cause a significant loss of package. As many of such devices may re-transmit with a significant lower bandwidth than the original modem(router) instal...
October 11, 2017
Can cTrader trading platform infected by viruses? What could happen?
Not to cTrader trading platform itself, but your device can be infected by viruses that affect the operation on the platform. In some cases, viruses have caused: Slow connection by restricting some cTrader communication package...
October 2, 2017
cTrader's price chart shows different price movement from the same symbol's chart of another cTrader. Why is that?
In very rare cases, price charts of cTrader can show some false historical data. Such data could be stored in the cache, resulting to show false market price feeds in a historical bar. It is only a small glitch on the trading platform...
October 2, 2017
How to get email notification from cTrader even when the platform if closed?
cTrader trading platform allows users to get Email Notifications even when the trading platform is closed, by creating a "cTrader ID". By creating a "cTrader ID", you can: Get Email and Prize Alerts Save Templates, layouts and...
October 2, 2017
How can I access to all of my cTrader trading accounts at the same time?
cTrader trading platform lets you login to multiple trading accounts at the same time. So logging in to all of your trading accounts on your platform is a one way to do this. Alternatively, you can also create a "cTrader ID"(or cTID),...
October 2, 2017
Can I link multiple cTrader IDs to one trading account? Any limitations?
You cannot link more than one "cTrader ID" to one trading account. If you wish to change(unlink and link again) the cTrader ID for your trading accounts, you can request for it to your broker to detach your trading accounts from a "cT...
October 2, 2017
Can I link more than one account to cTrader ID at the same time?
Yes, you can link multiple trading accounts to one "cTrader ID". To do that, please simply login to your "cTrader ID" and login to all trading accounts you like link with. The synchronization process will be taken automatically. ...
October 2, 2017
How can I link my cTrader ID to trading accounts?
In order to link trading accounts to a cTrader ID, you just simply need to login to both of them at the same time on the trading platform. Launch cTrader trading platform login to cTrader ID Login to trading accounts All ac...
September 29, 2017
Can I have multiple cTrader accounts at the same time? Any limitations?
Yes, you can have multiple cTrader trading accounts at the same time. There is no limitation to the number of Demo trading accounts you can own. For Live accounts, the limitation to the number of trading account is set by your brok...
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