Online Wallet | FAQs – Page 3

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Recent FAQs

How to transfer money by using my online wallet?

Please follow the simple steps below to initiate a money transfer: Log in to your ecoAccount. In the "Transfer money" section of the left-hand menu select "To an Individual". Enter your details: the currency account you wish t...

What documents are required by STICPAY? What are the requirements?

STICPAY requires the following 2 types of documents from its users. Proof of Address Proof of Legal Existence The documents will need to cover the following information. Full Name Photograph Unique Number Date an...

Is it safe to provide copy of my credit/debit card? Is it even a legal procedure?

STICPAY requires the copy of your credit/debit card, in order to receive funds via the card. It is for security purpose, and many online financial companies follow the same procedure. You are required to submit both front and back sid...

How to deposit(top-up) STICPAY account via Bank Wire Transfer?

STICPAY currently accept only USD Bank Wire Transfer. In order to make a deposit to your STICPAY account, please login to the client portal and proceed to "Money in"→"Bank Wire" as below. Then, you will see the bank account det...

Any countries prohibited for using STICPAY's service?

In case you are residing in the following countries, you can not open a STICPAY account. Iran Iraq North Korea. Meanwhile, you are also not allowed to use STICPAY system during your stay in the following countries. Bur...

How can I top-up(deposit) and withdraw funds from STICPAY account?

You can transfer funds(top-up) to STICPAY account with following deposit methods: International Bank Transfer Mastercard Neteller Skrill UnionPay VISA For withdrawing funds from STICPAY account to outside, the foll...

Is there any Cryptocurrency available on STICPAY's service?

No, STICPAY doesn't accept any Cryptocurrency as deposit, withdrawal or any other payment methods. (Oct 2017) The currently accepted deposit and withdrawal methods are: International Bank Transfer Mastercard Neteller Skr...

What base currency for account is available with STICPAY?

You can open STICPAY's account in over 15 different currencies as you wish. Here is the list of available account currencies.(Oct 2017) CHF - Swiss franc CNY - Chinese Yuan EUR - Euro GBP - British Pound HKD - Hong Ko...

Can I use STICPAY to deposit into online FX brokers' accounts? Which broker accept STICPAY?

There are several online FX & CFD brokers which accept STICPAY as deposit and withdrawal method. You can find the list of FX brokers which accept STICPAY from here. Please note that there may be certain fees apply while using t...

Is STICPAY safe? It is a licensed company?

STICPAY is a brand name of "STIC LIMITED". The company is registered in New Zealand and its FSP(Financial Service Provider). The company is also included in the list of FSCL(Financial Services Complaints Ltd), where you can find th...