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January 6, 2018
I forgot the password of my NetTradeX account. What should I do?
If you forgot the password of your demo account, you can request us to reset it by Live chat, E-mail or Skype. Otherwise, you can just open a new demo account. If you have forgotten your Real account password, use the password reset f...
December 29, 2017
How can I log in to NetTradeX trading platform after opening an account from the Profile?
If you want to access your trading account for the first time (or from another PC), go to "File" in the main menu and choose "Create existent login" option from the context menu. An "Adding existent login" dialogue window will be ...
December 19, 2017
How to login to my live/demo accounts on MT4 trading platform?
Your login and password are automatically generated by Fortrade when you sign up for a live or demo account. To login to your account in the MT4 platform, click on File and select ‘Login to Trade Account’. To log into your MT4 demo a...
December 7, 2017
Someone hacked in & trading on my MT4 account. what should I do?
The first thing you should do is change your trading account password . Then you should take a look at your trading history: Click on the ‘Journal’ tab in your MT platform. Within the ‘Journal’ tab, right click anywhere and se...
December 5, 2017
I can't login to my MT4. How can I change the password?
There are 2 common errors of MT4 users: Message: "no connection" means you’ve selected the wrong server. Message: "invalid account" means you’ve entered the wrong ID/password. In any cases, you can change the MT4 password by fol...
December 5, 2017
What is MT4's read-only password? How can I change it?
This is used as a public password that you can use to show your results to your investors and has no trading permissions. Please note that your read-only password should be different from your trading account password. To change th...
November 30, 2017
What is PIN? How it will be used?
A PIN (Personal Identification Number) is required to confirm any request to open an account or change password. Your PIN will be sent via both email and SMS, you will need to enter one of the PINs in order to proceed. PIN maybe us...
November 30, 2017
Why can’t I log in to my MT4 trading account?
If you are having trouble logging into your trading account, even though you typed all login credentials correctly, then you are recommended to try changing the password. Go to the ‘Accounts Overview’ section from within MyFXTM. ...
November 29, 2017
Why I can't login to FXPro's web trader? Do I need to open an additional account?
Where and how can I login to FXPro's Web based trading platforms?
November 29, 2017
How can I change MT4 password on the platform, mobile phone or through client portal?
Changing the password can be easily done via the client portal. Click on "My Account", Overview, and then click on "Actions" next to the account that you wish for the password to be changed. To change your MT4 password on the platform...
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