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Recent FAQs
July 9, 2016
Can I trade Micro lots(0.01 lot) in FXDD MT4 and other platforms?
Yes, if any account equity is less than $5,000.00 USD, a micro account on MetaTrader 4 is appropriate. Trading in 1,000 base currency units (or dollar) increments on the MetaTrader 4 platform is the micro. The maximum leverage whic...
July 9, 2016
How much is the trading commission on FXDD's trading platforms?
FXDD will not charge commissions on trades made by self-directed clients using the standard tier spreads on Swordfish, MirrorTrader, or MetaTrader platforms. FXDD charges commission on any account using the Xtreme tier, Currenex(Vikin...
June 30, 2016
What documents are needed to open MT4 & MT5 Forex trading account with XM?
For personal live account XM requires one document of identity plus a proof of address. 1. Document of identity which is still valid It is necessary to provide both sided copy of the document. All details have to be clear and fully re...
June 29, 2016
What are the "Margin Calls" and "Stop Out" % on FBS MT4 & MT5?
Margin Call is an allowed margin level (40% and lower). At this point, FBS is entitled but not liable to close all open positions of a Client due to the lack of free margin. Please note that you do not receive any emails or phone c...
June 29, 2016
What is the multiplicator? Is it a Leverage? How does it work?
The ForexClub Multiplicator is a coefficient used for risk management while investing into different trading instruments. It determines, how the investment will change in relation to the financial asset price change. The coefficien...
June 28, 2016
How to change MT4/MT5 password on the trading platform (terminal) directly?
To change your MT4 password, please log into your MT4 Platform, click on “Tools”, then “Options”, Click on “Change” next to the password Tab. Please enter your current password and enter a new one, then click OK. You can also reque...
June 28, 2016
Prices on Market Watch and Chart are different on MT4. Why is that?
MetaTrader4 charts show the Bid price by default. A Buy position is opened with the Ask price and closed with the Bid price. So you may need to add the spread on the Bid price to find the Ask price. Therefore the difference in pric...
June 28, 2016
All my Forex orders were closed by Stop-Out on MT4 & MT5. Why did this happen?
Your order will be Stop-Out, when the margin level (Equity/Used Margin) of your trading account goes below 20%. This 20% of the margin level is set by FBS, and the Stop-Out level varies for each broker. This will trigger a stop-out...
June 27, 2016
How many MT4 FX trading accounts can I open?
With FBS, you can open up to 10 trading accounts of any account types. FBS offers a number of account types, so you should be able to diversify your portfolio using this condition. Note that, to be able to open up to 10 trading acc...
June 27, 2016
How to fix 'Invalid account/no connection' error on MT4 and MT5 trading platforms?
If you are receiving this message when you try to log in your demo account, please firstly check when it was the last time the account was opened, as Demo accounts have a 90 day expiry period. You can open Demo accounts at anytime and...
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