Search Form
Type keywords to find answers.
FAQs and a list of Categories
You can also browse the categories below to find what you are looking for.
Recent FAQs
Page Menu
Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools
December 19, 2017
How to login to my live/demo accounts on MT4 trading platform?
Your login and password are automatically generated by Fortrade when you sign up for a live or demo account. To login to your account in the MT4 platform, click on File and select ‘Login to Trade Account’. To log into your MT4 demo a...
November 28, 2017
What happens if I don't my trading account for a certain period? Will it be frozen/dormant?
If for any consecutive period of 180 days, you do not trade on your Client Account then after 180 days (the “Grace Period”) Fortrade will deem the Client Account to be inactive or dormant (“Inactive”). Once Fortrade has deemed a Clien...
November 28, 2017
Why can’t I withdraw funds(refund) to my Credit Card after 18 months?
Fortrade can refund deposits made via Credit Card however these are limited to the amount that was originally deposited and to a time limit of 18 months. In both cases you must fill in the specified form for a bank account in your na...
November 28, 2017
What is the procedure for returning money if my deposit method does not accept refunds or withdrawals?
Fortrade has a strict policy that funds can only be returned in this case to a bank account in your name. To enable for them to make such a payment, they need a bank statement from your account dated in the past three months, this sta...
November 28, 2017
How can I withdraw the amount that exceed the sum of the original deposit?
Withdrawals to credit and debit cards can be only for the amount deposited. Below are 2 alternative methods for withdrawing additional funds that exceed the sum of the original credit/debit card. Wire transfer: Complete this form and ...
November 28, 2017
I’ve made a direct deposit via Credit Card t MT4. What should I do next?
If you have made a direct deposit payment to Fortrade via credit card, please be sure to email them a copy of your credit card to the support team or to your account representative in order to fund and activate your Real Trading Account....
November 28, 2017
I’ve made a direct deposit via Skrill. What should I do next?
If you have made a direct deposit payment to Fortrade via Skrill, please be sure to email them a copy of your deposit receipt to support team in order to fund and activate your Real Trading Account. Fortrade also accepts a range of op...
March 8, 2017
How to open Fortrade's MT4 Trading Account? I can only open an account for Fortrader.
Fortrade, UK FCA licensed Forex broker offers 2 trading platforms which are "Fortrader" and "MetaTrader4". Fortrader is an Online Trading Platform developed by Fortrade, and MetaTrader4 has been added newly in early 2017. If you signu...
March 8, 2017
What is the difference between Fortrade's "Practice Account" and "Real Account"?
Both "Practice Account" and "Real Account" shows the same Market Price Movements, and you can trade in the almost exact same trading conditions/rules. But there is one big difference between these account types. It is the "Market L...
March 7, 2017
What do I need to prepare to open a FX trading account with Fortrade?
As Fortrade is a Licensed FX broker in UK, the broker has certain rules when accepting clients. First, please make sure that your residential country isn't included in the sanctioned list. See the list from here. Second, there are ...
FAQs Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools