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January 8, 2018
What is the "Profile"? How can I change the information of my profile?
Profile is a section that defines the client and is available only to him. It includes personal data, existing accounts and other important information. Here clients can open new real and demo accounts, make deposit and withdrawal...
January 8, 2018
How to open IFC Markets Forex trading accounts?
How to open IFC Markets Forex trading accounts? Is IFC Markets a STP broker? Are my funds safe with this broker? What can you trade on IFC Markets' platforms? How to open IFC Markets Forex trading accounts? To open an account w...
January 8, 2018
How to avoid requote on MT4 and NetTradeX Trading Platforms?
In case of high volatility after the release of important news or poor internet connection, requote is possible (cancellation of the order execution and an offer of a new price), as the price has significantly changed while the request w...
January 6, 2018
How can I deposit/withdraw funds on MT4, MT5 and NetTradeX trading platforms?
IFC Markets offers its customers various deposit methods: Bank Transfer Card payment WebMoney OKPay Western Union Besides these worldwide payment systems the company offers specific payment systems for different regio...
January 6, 2018
What documents are required for Credit/Debit card deposits?
After making a deposit from your credit or debit card, you will need to provide them with the scan of your signed card (front and back) for crediting your account. For security purposes, IFC Markets Corp recommends covering all digit...
January 6, 2018
Can I submit documents written in other languages than English?
In general IFC Markets accepts the documents in any language. But they reserve the right to request documents in English or a notarized translation of them. Please make sure you specify your address which can be associated with any of...
January 6, 2018
I forgot the password of my NetTradeX account. What should I do?
If you forgot the password of your demo account, you can request us to reset it by Live chat, E-mail or Skype. Otherwise, you can just open a new demo account. If you have forgotten your Real account password, use the password reset f...
January 6, 2018
Does each trading platform offers different financial markets?
Currency pairs, precious metals, continuous Index and Commodity CFDs, CFDs on US, German, English, Russian, Australian, Japanese and Chinese stocks, Gold instruments are equally available on both platforms. CFDs on Commodity Futures ...
January 6, 2018
How can I reduce the volume of my open position in NetTradeX?
If you want to reduce the volume of your open position, simply open an opposite unlocked position (in the "Make deal" window uncheck "Lock") with a smaller volume. For example: You have opened Buy position on EURUSD pair with 10.000 vo...
January 6, 2018
Where can I find the minimum order distance for an instrument in NetTradeX?
Before setting an order, open "Trade" in the main menu and select "Instruments in Use" option from the context menu. In the opened window open up the groups of instruments and click on the instrument you are interested in. In the "...
FAQs Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools