FxPro’s FAQs – Hercules.Finance

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Recent FAQs

How is FXPro regulated by both UK FCA and Cypriot CySEC?

Regulation matters when it comes to protecting customers and is something that FxPro takes very seriously. FxPro is authorized and regulated in both the UK and Cyprus by the respective financial services regulatory bodies so the broke...

What are the differences between FXPro and FXPro UK?

FxPro is the company’s multi-regional landing page from which clients can select their country and access a version of the website in their native language. Fxpro UK is the main FxPro website which can be used by all clients irrespec...

Is FXPro a Market Maker? How do they make profits?

No. FxPro has adopted the Agency Model of FX brokering in which the company acts as an intermediary between traders and liquidity providers. Orders are routed straight through their servers and anonymously passed on to the interbank ...

Are my personal information safe with FXPro? How they take care of data?

FxPro takes a number of precautionary measures to ensure that the personal details traders supply them with are held in absolute confidence and are securely stored so as not to be accessible by unauthorised persons. Your passwords ar...

Does slippage happen on FXPro's trading platforms?

Slippage is an unavoidable part of trading, it occurs at times of limited liquidity, or high market volatility, especially at times when important economic data are due to be released. However, FxPro’s low latency and faster execution...

Is algorithm(EA) trading allowed on FXPro's trading platforms?

Algorithmic traders are welcome on both of the main trading platforms. Expert Advisers are fully compatible with the FxPro MT4 terminal, and cAlgo trading bots can be used on the FxPro cTrader platform. FxPro’s EA Library offers ...

Is it safe to deposit funds to FXPro? Are my funds protected?

At FxPro, they regard the security of the clients’ funds as paramount. This is why they ensure that all client funds are deposited in segregated accounts at leading investment grade global banks such as Barclays and Credit Suisse. ...

FxPro, Why I can't login to MT4 webtrader? Do I need to open an additional account?

This could be due an invalid email and/or password. You must use the same details you use to log into FxPro Direct. Also, please make sure that you have at least one active MT4 account in order to be able to login. FXPro's new Webtrad...

FxPro, What is MT4 Webtrader for? Where can I now login to the web-based trading platform?

MT4 Webtrader is a web based application/platform, which allows you to access all of your MT4 account types directly from a browser anywhere in the world. It is also ideal for Mac users who are unable to install the MT4 desktop appli...

How much are the fees/costs for FXPro Mastercard's transactions?

Certain fees apply for the use of the FxPro MasterCard. Cardholder Transaction Fees GBP EUR USD Purchases (POS) 0.35 0.35 0.35 Monthly 1.95 1.95 1.95 ATM/Cash Withdrawals 2.35 2.35 2.35 ATM/Cas...