iFOREX’s FAQs – Hercules.Finance

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Recent FAQs

iFOREX, What are Non-Leveraged product (instruments)?

iFOREX offers highly competitive conditions for the following financial instruments ("Financial Instruments" or "Instruments") leveraged margin trading of financial instruments /underlying assets ("Underlying Assets") including Currency ...

What are iForex and Vestle? What's the difference between their service?

Very soon, iFOREX will change its name to Vestle. Why is this happening and how does it affect you? Here's everything you need to know about the new branding. Combine technology with personal touch While the industry offers autom...

iFOREX, What is the system requirement for Mobile Trading Platform?

Here are the minimum system requirements while trading with mobile phones. Smartphones: Samsung Galaxy S3, S4, S5, S6, S7, S8 iPhone 4S, 5, 6, 7, 8 Android and Tablet Devices with Android OS Version 5.x (Lollipop) and higher ...

iFOREX, What is the system requirements for using web-based trading platform?

Minimum Requirements are as follows. Operating Systems Supported: Windows Vista (Sp2) Pro Windows 7 Windows 8 Windows 10 Mac OS X v10.6 (aka "snow Leopard") or newer Browsers Supported: Internet Explorer 11 or n...

iFOREX, I can't login to FXNet trading platform. Why is that?

This common problem occurs because of inserting the username and/or password incorrectly. The password can be a combination of digits and Latin letters. Mistyping the username or password will result in the following error message ...

How can I install Remote Assistance tool to get direct support from iForex's team?

Remote Assistance allows our support team to connect to your computer over the Internet, view your computer screen, and use their keyboard and mouse to troubleshoot any issues you may be experiencing. Before using the Remote Assistanc...

iFOREX, What is Dividend Adjustment? How it is calculated and when?

In the event of a distribution of cash dividends in relation to a share CFD, a dividend adjustment will be made to the Client’s Balance with respect the underlying share’s positions held by the Client at the end of business day which pre...

iFOREX, Does all symbols have contract rollover dates? What happens to these future contracts?

Every CFD that is based on future contract (i.e. commodities and indices) has a rollover date. Upon reaching the relevant instrument’s rollover date, all open future contract CFD positions will be rolled-over to the next contract, so ...

iFOREX, Is there a cost for holding a live account?

Clients’ accounts in which there have been no trading activity for a period of twelve (12) consecutive months will be charged with a quarterly maintenance fee of US$15 or the account’s entire Equity if the Equity is less than US$15. ...

iFOREX, What happens if there is an error in market price feeds?

Online trading technology is not perfect and in rare cases, the feed can be disrupted. This may only last for a moment, but when it does, prices can often become affected. While it may be tempting to place an "arbitrage transacti...