FAQs

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There is no slippage in XM Demo account, why is that?

You need to take account of the difference between Demo and Live MT4 accounts. There is no slippage in Demo accounts. This is because demo accounts do not replicate market conditions and all orders are executed at the exact price i...

What is different between XM Demo and Live account?

Demo and Live accounts have same features and spreads(trading commissions). Although there are two big differences between them. 1. No Slippage Since Demo accounts do not replicate market conditions(Liquidity, trading volume etc...

Can I use EAs(trading robots) on XM MT4/MT5 accounts?

Yes, there is no restrictions on using EAs and trading programs for XM trading account. You can trade with any trading methods with XM, for both manual and automated trading. XM may set a limitation on high leverage(1:1000) if a tr...

I get 'trade disabled' error messages in XM MT4/MT5. how can I solve this problem?

Understanding the "Trade Disabled Error" in MT4 Trading Platform: Causes and Solutions For those familiar with trading on the MetaTrader 4 (MT4) platform, encountering a "trade disabled" error message is not an uncommon occurrence. Th...

How can I trade all the currency pairs and CFDs in XM MT4?

When you first time open up a MT4, you will see only 8 symbols in there. To display all the symbols, in the "Market Watch", right click on it and select "Show All". You will see all the available instruments. If a symbol is gra...

In the 'Market Watch' in XM MT4, some symbols are grayed out. Why is that?

If you are logged into an account correctly and see some symbols grayed out in the "Market Watch", these symbols are not available for trading. Please right click in the "Market Watch", and click "Show All". Then you will see all t...

Can I change the time in the XM MT4 platform?

No, you can not change the time in MT4 trading platform. The time of the MT4 is always set to GMT+2(GMT+3 for summer time). Server time 00:00 is adjusted to the closing time of the NY market's closing time. This is to avoid some ca...

How do I check the Ask(Buy) price in XM MT4 chart.

The price showed in the MT4 charts are Bid(Sell) price by default. To show up the Ask(Buy) price line in the chart, please follow the below instruction. 1, Right click in the MT4 chart and select "Properties". 2, Click the "...

Why my positions open above the price line in the chart with XM?

A MT4 chart shows only Sell price(Bid price) by default. That is the price you need to check when you open a sell position(Short position). If Buy position(Long position), it will be executed at the price above the Sell price. The ...

Does XM offer MT4 and MT5 for MAC computers? How can I download it?

Trading has never been more accessible for Mac users. Now you can experience the same functionality you would on a Windows computer, on your Mac, with MT4 and MT5 platforms. They are both fully compatible with all macOS versions up to an...