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February 9, 2016
How long a credit/debit card deposit take for XM MT4/MT5 accounts?
The card deposit should be reflected instantly in XM MT4 and MT5. If you cannot see the fund in the XM account, you may contact XM support desk with the transaction statement. The reason the fund is not reflected in the account cou...
February 9, 2016
How long it takes for card deposit into XM MT4 & MT5 account?
The process speed for credit card deposit is instant. You should be able to confirm the fund in your account right after the card deposit. If the fund is not reflected in the account instantly, the reason could be as follows: ...
February 9, 2016
XM exchanged my fund, but it's not the same rate as MT4's. How much is the commission?
When you deposit/inter-transfer funds to an account which base currency is different than the funds, XM will convert the funds into the appropriate currency automatically without any fees. Although the exchange rate in this case is no...
February 9, 2016
What happens if the deposit currency and account currency are different?
You can deposit in other currencies than the one of your account currency. You just need to make sure that the currency is accepted for the deposit method first. XM will convert the currency to another according to your account bas...
February 9, 2016
In which currency, can I deposit funds to XM MT4/MT5 accounts via card?
XM accepts 11 different base currencies for deposit via credit cards as below: USD, EUR, GBP, JPY, CHF, AUD, RUB, PLN, HUF, SGD and ZAR The available credit cards are: VISA VISA Electron Mastercard Maestro Diners Club ...
February 9, 2016
Can I use VISA/Mastercard to deposit into XM MT4/MT5 account?
Yes, XM accepts variety of payment options including these credit cards. VISA VISA Electron Mastercard Maestro Diners Club International UnionPay XM Card 11 currencies are available for deposit which are USD, EU...
February 9, 2016
Less amount than my original deposit amount is reflected in XM MT4/MT5 account. Why is that?
XM doesn't charge any fees for deposits, and XM covers fees charged by payment providers for clients. Although the condition, XM does not cover fees for bank transfers as it is variable to each bank. You may contact the bank(paymen...
February 9, 2016
Why XM charged for my bank wire transfer deposit and didn't cover it?
XM covers almost all deposit/withdrawal fees and does not charge any to its clients. Although the condition, fees for bank transfers won't be covered by XM since it is variable for each bank. It is the same for other funding method...
February 9, 2016
How much is the cost/fee for deposit to XM MT4/MT5 accounts?
There is no commissions or fees charged by XM for fund deposits and withdrawals. All the charges are covered by XM. Although, fees charged by payment providers are not covered by XM. (e.g. For bank wire transfer, some corresponding...
February 9, 2016
Any minimum deposit amount for XM MT4/MT5 accounts?
You need to deposit more than 5 dollars to start trading with XM though, there is basically no minimum required deposit amount. You can even deposit a few times to reach the 5 dollars. Although the condition of XM, some electronic fu...
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