Search Form
Type keywords to find answers.
FAQs and a list of Categories
You can also browse the categories below to find what you are looking for.
Recent FAQs
Page Menu
Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools
January 31, 2018
I can't login to Demo Accouts of MT4/AlphaTrader. Do they have expiration dates?
AlphaTrader Demo accounts don’t expire. If you receive the error message, “Incorrect username or password” and know your demo account log-in is correct, the best way to resolve this issue is to open a new AlphaTrader demo account usin...
January 31, 2018
I forgot the password for Live/Demo accounts of MT4 and AlphaTrader. How can I reset them?
If you forgot your AlphaTrader or MetaTrader 4 password for your Live account, please contact the support team with your email address and full name used to open account. A customer service representative will reset your password and ...
January 31, 2018
What are the conditions of UnionPay Deposit/Withdrawal for MT4 and AlphaTrader accounts?
UnionPay is a commonly used payment processing brand in mainland China. If you have a debit card with the UnionPay logo you may now fund your trading account with WorldWideMarkets Limited (“WWM Ltd”). The minimum deposit amount is $10...
January 31, 2018
What are the conditions of Skrill(MoneyBookers) Deposit and Withdrawal for MT4 and AlphaTrader accounts?
MoneyBookers/Skrill is an e-commerce business that allows payments and money transfers to be made through the Internet, with a focus on low-cost international money transfers. The minimum deposit amount is $25 USD and the maximum depo...
January 31, 2018
How long it takes for a Bank Wire Transfer? and How much is the charge/cost?
Bank wire transfers are usually received within 3-5 business days. WWM processes the wire within 1 business day of receipt of the wire. Incoming wire fees are charged by both the sending and receiving banks. WorldWideMarkets doe...
January 31, 2018
What are the conditions for credit/debit card deposit/withdrawal for MT4 and Alphatrader accounts?
The minimum deposit amount is $25 USD. The maximum deposit amount per transaction is $9,000 USD. The maximum deposit volume within a 30 day period is $19,000 USD. No more than 4 transactions per credit or debit card/email/name/b...
January 31, 2018
How to deposit funds to AlphaTrader accounts with Credit/Debit Cards?
Yes. AlphaTrader Mobile supports credit card and debit card deposits, allowing you to take control of your account from nearly anywhere. Most mobile deposits are processed within one business day. To deposit funds using AlphaTrader...
January 31, 2018
What deposit methods are available for AlphaTrader and MT4 accounts?
Please visit the “Deposit Funds” page to make a deposit to your trading account. (For clients who have a live trading account.) The available funding options and deposit time frames are: Credit or Debit Card: Approximately one bu...
January 30, 2018
Which trading platform is better? MT4 or AlphaTrader?
WWM offers several trading platforms to fit your needs. These trading platforms include web trading, mobile trading, and desktop trading for both iOS and Windows based operating systems. You can compare the features of our tradin...
January 30, 2018
Is there a debit balance risk? Can I lose more money than I deposit?
Not with WWM. It is WWM’s policy to credit accounts to a zero balance when debit balances occur as a result of trading. One of the greatest concerns traders have about leverage is that a sizable loss could result in owing money to ...
FAQs Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools