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September 23, 2022
What is MT5 Derived account? How can I open this account?
Deriv has made some changes to Deriv MT5 in September 2022. In place of the MT5 Synthetics account, you will now see an MT5 Derived account. All your favourite Synthetics instruments will be available to trade in the Derived acco...
April 14, 2022
What is SmartFX and Basket Indices of Deriv?
Starting from April 2022, SmartFX will be known as Basket indices on Deriv's platforms. These indices allow you to trade your favourite commodity or currency against a basket of major currencies, each weighted by 20%. You can now e...
October 5, 2021
Why can't I withdraw funds to Maestro/Mastercard from Deriv?
Mastercard and Maestro card withdrawals are only available for UK clients. If you are not from the UK, please withdraw using an e-wallet or cryptocurrency instead. Deriv Trading Guide - Deposit and Withdrawal Methods and Conditions...
October 5, 2021
How can I withdraw Deriv deposit bonus as my profit?
You may withdraw the free bonus amount once you have exceeded an account turnover of 25 times the bonus amount value. The withdrawal of the deposit bonus can be processed by following the standard fund withdrawal procedure. Deriv T...
October 5, 2021
Why my card deposit to Deriv gets declined?
If your credit card deposit keeps getting declined, this usually happens to clients who are depositing with Deriv for the first time using your credit card. In this case, please ask your bank to authorise transactions with 'Deriv'. ...
October 5, 2021
How to rise/lift Deriv's withdrawal limits?
Deriv has a fund withdrawal limit if you haven't completed the verification with your ID and a proof of address document. To lift your withdrawal limits, you can do so by verifying your identity and address. For more information a...
October 5, 2021
Deriv's withdrawal verification link expired. What should I do?
This problem might be a result of clicking on the "Withdraw" button multiple times. Please try to withdraw once again, and then click on the latest verification link sent to your email. Deriv Trading Guide - Deposit and Withdrawa...
October 5, 2021
What's the minimum deposit and withdrawal amount on Deriv?
From and to Deriv's trading accounts, you can make a deposit and withdrawal of funds from only 5 USD by using an e-wallet option. For other payment methods, the minimum and withdrawal limitations are different. For more information...
October 5, 2021
How long does it take to process deposits and withdrawals on Deriv?
Deriv processes deposits and withdrawals within 1 business day, unless stated otherwise in Deriv's client cabinet. For example, when you make a deposit by using your debit and credit card, or via an e-wallet account, the deposit is no...
October 5, 2021
Which deposit and withdrawal methods does Deriv support?
Available payment methods on Deriv Deriv accepts various deposit methods including bank transfer, credit and debit card, online wallet, and also Cryptocurrencies. Here is the list of available fund deposit and withdrawal methods fo...
FAQs Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools