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Recent FAQs
February 2, 2016
How can I trade all the currency pairs and CFDs in XM MT4?
When you first time open up a MT4, you will see only 8 symbols in there. To display all the symbols, in the "Market Watch", right click on it and select "Show All". You will see all the available instruments. If a symbol is gra...
February 2, 2016
In the 'Market Watch' in XM MT4, some symbols are grayed out. Why is that?
If you are logged into an account correctly and see some symbols grayed out in the "Market Watch", these symbols are not available for trading. Please right click in the "Market Watch", and click "Show All". Then you will see all t...
February 2, 2016
Can I change the time in the XM MT4 platform?
No, you can not change the time in MT4 trading platform. The time of the MT4 is always set to GMT+2(GMT+3 for summer time). Server time 00:00 is adjusted to the closing time of the NY market's closing time. This is to avoid some ca...
February 1, 2016
How do I check the Ask(Buy) price in XM MT4 chart.
The price showed in the MT4 charts are Bid(Sell) price by default. To show up the Ask(Buy) price line in the chart, please follow the below instruction. 1, Right click in the MT4 chart and select "Properties". 2, Click the "...
February 1, 2016
Why my positions open above the price line in the chart with XM?
A MT4 chart shows only Sell price(Bid price) by default. That is the price you need to check when you open a sell position(Short position). If Buy position(Long position), it will be executed at the price above the Sell price. The ...
February 1, 2016
Does XM offer MT4 and MT5 for MAC computers? How can I download it?
Trading has never been more accessible for Mac users. Now you can experience the same functionality you would on a Windows computer, on your Mac, with MT4 and MT5 platforms. They are both fully compatible with all macOS versions up to an...
January 18, 2016
How can I login to multiple(more than two) accounts in a MT4 at once?
You can’t log in to multiple trading accounts in one MT4 at once. In this case, please install two MT4 in different folders in your computer, and log in to your trading account in each of the MT4. When you install more than one MT4...
January 18, 2016
How to log in to multiple accounts on one MT4/MT5?
Log in to multiple accounts on one MT4/MT5 You cannot manage multiple accounts at once Use Multi Trader for MT4/MT5 Log in to multiple accounts on one MT4/MT5 On MT4 and MT5 trading platforms, you can log in to multiple trading...
January 18, 2016
My server name is not in the list in MT4. How to solve it?
You can find(add) new server names in MT4 by below instruction. If you are provided with an IP address instead of a server name, please type in the IP address within the "server name" field to login. 1. Go to “File”→“Open an account”→“...
January 18, 2016
Can I use one MT4 for multiple Forex brokers' accounts?
Log in to Multiple FX Brokers' accounts Install the original MT4 from the official Metaquotes website Go to "File" → "Open an account" → "add new broker like…." Type your broker’s server name and click "scan" Check the name of the ...
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