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March 17, 2018
How to calculate "Funds Available for Withdrawal"?
Funds Available for Withdrawal is money you can withdraw once all your open positions are closed. The formula to calculate your funds available for withdrawal is: (Equity) - (Bonuses available for trading only) = Funds available for ...
March 16, 2018
How can check Open Positions and Closed Positions?
You can view the details of your Open Positions directly below the trading instrument. The direction of your trades, Trading Volume, Entry Price and current Profit/Loss will also be listed. Traders with multiple Open Positions usin...
March 16, 2018
How can I open and close positions on Markets.com's trading platforms?
First, to view Open Positions, navigate to the Open Positions tab - located in the top center of your screen. To open a position Select the instrument of choice Click Buy - (if you believe the price will go up) – or, Click Se...
March 16, 2018
How can I switch from a Real account to a Demo account & Vice Versa?
To switch accounts: Click the button to switch to Demo or Real (in the left panel). In the mobile app: Click the My Account icon, (located in the top right corner of your screen). Click on the Switch to Demo/Switch to Rea...
March 16, 2018
How can I check my Account Balance, Status and the Statements?
To see your Account Balance: Click the Funds Management. View your current funds status. In the mobile app: Click the My Account icon (located in the top right corner of your screen). See your Account Balance under Fun...
March 16, 2018
What the conditions & rules of deposit to Markets.com's trading accounts?
The following payment methods are accepted: Credit card Wire transfer PayPal Neteller Skrill Additional payment methods include: Fast Bank Transfers (Envoy/WorldPay), Ideal, Sofort, Giropay,Multibanco. The minimum ...
March 16, 2018
Is there a rollover of CFD contracts at each contract expiration date?
CFDs such as Soft & Agricultural Commodities, Energy Commodities, Indices and Government Bonds, which are offered on the platform, have a Rollover date and are automatically rolled over to the next monthly contract for the respective...
March 16, 2018
What documents are required to verify my payment method?
All funds deposited into your account must be from a Payment Method registered under your own name. In order to comply with regulatory requirements, they are obliged to verify that you are the legitimate owner of the funds deposited i...
March 16, 2018
Which documents are required to verify my Markets.com account?
To verify your trading account with Markets.com, you need to submit the following documents. Proof of Identification Proof of Residence The above 2 documents are required just like the same for other brokers. 3. National Clie...
March 16, 2018
What is Enhanced Verification and Enhanced Due Diligence(EDD)?
As part of the Enhanced Verification process, Markets.com are required to apply Enhanced Due Diligence (“EDD”) on all clients. This enables them to meet the regulatory requirements and enforce a trading environment that is in line wit...
FAQs Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools