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May 30, 2019

Question:What's the condition of fund withdrawals from Tifia MT4 and MT5 accounts?

Answer:

To request a withdrawal, you need a fully verified client profile.

This means that first you need to upload documents that prove your identity and address, in the client cabinet.

Once your profile is fully verified, you will be able to request withdrawal of funds.

The withdrawal can be made only through the same payment system with which you deposited the account, and only to the same wallet.

All requests for withdrawals are processed during the open hours of Tifia finance department.

Login to Tifia’s Official Website

Fund Withdrawal Rule

To protect the customers from fraud and comply with the AML policy, Tifia only withdraws funds to the same payment details from which the funds were deposited to the account.

For example, you can not withdraw funds to the card after depositing via Skrill.

This applies to all withdrawal methods.

Withdrawing funds while trading in the accounts

You can withdraw funds if at the time of withdrawal, the free margin on the account is not less than the amount specified in the withdrawal request.

Free margin is calculated as funds minus the collateral required to maintain open positions.

If your trading account does not have enough free margin, the system will not accept your request, and you will need to reduce the amount.

Please note that any credit bonus on your account is considered part of your capital and will be deducted as a result of any withdrawal.

Withdrawal of funds to relatives or family members

AML policy prohibits the use of electronic wallets, bank cards or other payment details belonging to third parties when performing financial transactions.

Please always use only your own wallets and bank cards to deposit and withdraw funds.

Tifia financial department will not be able to process the withdrawal request if the payment details differ from those used to deposit funds to the trading account.

For more information about fund withdrawal. Please contact support team from Tifia’s Official Website.

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